Products cannot be returned without prior authorization from Biopurify Phytochemicals Company. Please contact your sales for return shipping instructions.
Return Rules:
- The product(s) must be kept in its original packaging.
- The product(s) must be stored appropriately, as indicated on the certificate of analysis.
- All returns are subject to a 10% restocking fee (unless deemed a Biopurify error after investigation).
- Shipping fees will not be refunded unless the cause for the return was found to be an error on Biopurify’s part.
- Please contact your sales for refund while returned compounds are received. We will make a credit memo for the balance added to customer’s account or return to your bank account directely.